{"id":34858,"date":"2023-09-19T18:34:15","date_gmt":"2023-09-19T16:34:15","guid":{"rendered":"https:\/\/www.shishadeluxe.de\/return\/"},"modified":"2024-11-03T02:35:30","modified_gmt":"2024-11-03T01:35:30","slug":"return","status":"publish","type":"page","link":"https:\/\/www.shishadeluxe.de\/en\/return\/","title":{"rendered":"Return"},"content":{"rendered":"\n  <div id=\"page-header-1086444459\" class=\"page-header-wrapper\">\n  <div class=\"page-title dark featured-title\">\n\n    \n    <div class=\"page-title-inner container align-center flex-row medium-flex-wrap\" >\n              <div class=\"title-wrapper flex-col text-left medium-text-center\">\n          <h1 class=\"entry-title mb-0\">\n            Return          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col flex-right text-right medium-text-center\">\n        <div class=\"title-breadcrumbs pb-half pt-half\"><nav class=\"woocommerce-breadcrumb breadcrumbs uppercase\">Home<\/nav><\/div>      <\/div>\n    <\/div>\n\n       <\/div>\n    <\/div>\n  \n\n<div class=\"row\"  id=\"row-1314668954\">\n\n\n\t<div id=\"col-730440575\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p> <\/p>\n<h2><strong>Refund and return policy for Shisha Deluxe XL Germany:<\/strong><\/h2>\n<p> <\/p>\n<p><strong>Overview<\/strong><\/p>\n<p>Our refund and return policy is valid for 14 days. If 14 days have passed since your purchase, we cannot offer you a full refund or exchange. <\/p>\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging. <\/p>\n<p>Certain types of goods are exempt from returns. Perishable goods such as tobacco, liquid and coal cannot be returned. <\/p>\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\n<p><strong>Please do not return your purchase to the manufacturer.<\/strong><\/p>\n<p><strong>There are certain situations where no refund will be issued:<\/strong><\/p>\n<p>Each item is not in its original condition, is damaged, or is missing parts for reasons not due to our fault.<br>Any item returned more than 14 days after delivery<br>Refunds<\/p>\n<p>Once your return has been received and inspected, we will send you an email to let you know that we have received your returned item. We will also notify you of the approval or rejection of your refund. <\/p>\n<p>If your authorization is granted, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within a certain number of days.<\/p>\n<p><strong>Late or missing refunds<\/strong><\/p>\n<p>If you haven&#8217;t received a refund yet, first check your bank account again.<\/p>\n<p>Then contact your credit card company. It may take some time for your refund to be officially posted. <\/p>\n<p>Next, contact your bank. It often takes some processing time before a refund is posted. <\/p>\n<p>If you&#8217;ve done all of this and you still haven&#8217;t received your refund yet, please contact us at {<a href=\"mailto:info@shishadeluxe.de\">info@shishadeluxe.de<\/a>}.<\/p>\n<p>Clearance items<\/p>\n<p>Only items at the regular price can be refunded. Sold out items cannot be refunded. <\/p>\n<p>Exchange<\/p>\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at {<a href=\"mailto:info@shishadeluxe.de\">info@shishadeluxe.de<\/a>} and send your item to: {Bismarckstra\u00dfe 63, 40210 D\u00fcsseldorf}. <\/p>\n<p>To return your product, please send it to: {Bismarckstra\u00dfe 63, 40210 D\u00fcsseldorf}.<\/p>\n<p>You are responsible for the cost of returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.  <\/p>\n<p>Depending on where you live, it may take different amounts of time for your exchanged product to reach you.<\/p>\n<p>If you are returning more expensive items, you may want to consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item. <\/p>\n<p>Need help?<\/p>\n<p>Contact us at {<a href=\"mailto:info@shishadeluxe.de\">info@shishadeluxe.de<\/a>} for questions about refunds and returns.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-34858","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.shishadeluxe.de\/en\/wp-json\/wp\/v2\/pages\/34858","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.shishadeluxe.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.shishadeluxe.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.shishadeluxe.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.shishadeluxe.de\/en\/wp-json\/wp\/v2\/comments?post=34858"}],"version-history":[{"count":0,"href":"https:\/\/www.shishadeluxe.de\/en\/wp-json\/wp\/v2\/pages\/34858\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.shishadeluxe.de\/en\/wp-json\/wp\/v2\/media?parent=34858"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}